Question 1

What is a rental point of sale?

Accepted Answer

A rental point of sale (rental POS) is a register built for businesses that rent equipment by time. Besides taking payments and selling retail, it assigns a specific unit to each customer, holds a deposit, collects a signed waiver, tracks when the unit is due back and charges overtime on late returns. Ribbe is rental POS software for rental, tour and outfitter businesses.

Question 2

How is a rental POS different from a retail POS like Square or Shopify?

Accepted Answer

A retail POS sells an item and closes the sale. A rental POS keeps the transaction open until the equipment comes back: it prices by the hour or day, checks availability against online bookings, holds and releases deposits, stores waivers and ID scans with the rental, and applies late fees at check-in. Ribbe also sells retail, so shops do not need two registers.

Question 3

Can Ribbe hold security deposits?

Accepted Answer

Yes. Ribbe holds security deposits as a card pre-authorization and releases them when the rental is returned. Reservations and rentals can also be secured with a card on file, and late and overtime fees are applied automatically at check-in according to your rate plan.

Question 4

Does Ribbe POS work for walk-ins and online reservations?

Accepted Answer

Yes. Walk-ins and online reservations share the same live inventory, so the counter cannot rent out a unit that was booked online. Customers who reserved online usually arrive with their waiver signed and their booking paid, and express rental screens keep the walk-up line moving at peak hours.

Question 5

What hardware does Ribbe rental POS need?

Accepted Answer

Ribbe runs on Windows, Mac, iOS and Android computers, tablets and phones, so you can start with hardware you already own. For a counter setup, Ribbe supports certified touch terminals, Stripe-certified card readers, receipt printers, barcode scanners, cash drawers and self-service kiosks.

Question 6

Can I sell retail, tours and repairs on the same POS?

Accepted Answer

Yes. Ribbe sells rentals, tours and timed tickets, retail items and add-ons in one transaction, and the repair shop adds work orders, parts, labor and ready-for-pickup alerts. Memberships, gift cards and member pricing work at the same register.

Question 7

How much does rental POS software cost?

Accepted Answer

Ribbe offers Starter, Pro and Multi-Location plans. The main difference is the number of locations, terminals, kiosks and waivers you need. There are no required upfront software costs; pricing is transaction-based with a monthly minimum. Card processing fees are separate. See the pricing page for current rates.

レンタル・ツアー事業者のために作られたレンタル向けPOSレジ。