A family walks in Friday afternoon wanting four rental packages. You pull boots by eye, hand them over, and watch the renter squeeze into a pair that's visibly too tight. Twenty minutes later you're running through the rack again while a line builds at the counter. By the time they leave with boots that fit okay, you've burned half an hour on guesswork.
Ribbe's rental station module stores each renter's boot size in their customer profile the moment they first rent. The next time they book—whether online weeks ahead or they walk in cold—their staff can pull up that history and have the right boots staged before they arrive. No trial and error. No counter gridlock.
When a renter checks out their first rental at your counter or kiosk, staff enter their boot size into the rental order. That size saves to their customer profile in Ribbe. The data lives in the system, not in a spreadsheet or a handwritten note.
Returning renters show up, and their profile is already open in your rental station. You see their last boot size, their rider height and weight if you captured that, and their rental history. For regular renters or rental families, this means instant recognition and a fitted rental ready to go.
The rental station module works on the same hardware as your point of sale—the same terminal, the same back office. No separate system to learn, no data sync to manage between tools.
Speed is the first win. A repeat renter arrives and you look up their profile: boots ready before they reach the fitting bench. Walk-ins still need fitting, but you're starting from their previous size, not guessing from scratch.
Better fits reduce exchanges and complaints. If a boot size is logged and the renter signs off on it, you have a record. When someone calls back saying their boots hurt, you know exactly what went out.
For online reservations, renters can view ski rental availability days in advance. When they arrive to pick up, their boots and skis are staged. You pull their profile, confirm the size, and ring them through. Peak-season mornings, that time adds up across a dozen transactions.
Multi-day and multi-week rentals also benefit. If a family rents Monday through Saturday, that same size profile carries through all six days without re-entry.
Ribbe's ski rental module goes one step further: DIN binding settings are calculated automatically from the renter's profile. Store their height, weight, age, ability level, and boot size once. The system calculates the correct DIN release value using industry DIN charts. Your staff fits boots by size, then sets bindings by the calculated DIN—no manual lookup, no human error.
This is especially valuable with high turnover and casual staff. A summer intern doesn't need to memorize DIN charts; the system tells them what to set.
The rental station stores sizes and looks them up. It does not sell, fit, or manage the physical boot inventory. You still choose which boots to stock, retire old gear, and stage equipment for pickup. The system tracks that a renter wore a size 27 Salomon in their last rental; the real work of keeping 40 pairs of size 27 boots in rotation is yours.
First-time renters still go through a fitting. The rental station supports your counter by pulling up a profile if they've rented before, but a newcomer needs hands-on attention.
A renter calls or books online for a Saturday morning ski rental. Ribbe captures their name and confirms availability. At pickup time, your staff pulls up their profile in the rental station. If they've rented before, their boot size is there. You grab those boots, confirm the fit with the renter, add skis and poles, and ring the sale through your POS in one transaction.
When they return, you scan the rental back in. The rental station closes out that order. If their size changed or they want to note anything for next time, you update the profile before they leave.
All of this lives in the same Ribbe account that handles your online booking website, your retail sales, your repairs, and your back office reports. One platform means one customer database, not three separate systems with conflicting info.
Ready to speed up boot fittings Ribbe's rental station module is built for ski shops who rent to hundreds of people per season. Store sizes once, pull them up in seconds, and cut counter time. Start your free trial