Ribbe is bike rental software with point-of-sale and online booking built for bike rental and tour operators. It also supports retail-first bike shops that need rental, tour, repair, and retail tools in one connected platform.
Set up flexible pricing plans, process rentals and returns quickly, collect mobile QR waivers, manage deposits, track your fleet, and use express rental screens to keep lines moving. Ribbe also supports equipment dispensing kiosks, open rental views, expected return tracking, and late return notifications.
Beyond rentals, Ribbe lets you process tickets, tours, retail sales, add-ons, and more from the same point-of-sale system - giving your team one platform to manage the entire customer experience.
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Built from real rental experience. Proven through millions of transactions.
Designed to help your business run better.
Ribbe was built for rental and tour operators who need more than a basic point-of-sale system.
From busy walk-up counters to online reservations, waivers, equipment assignments, payments, returns, and reporting, Ribbe is designed around the real workflow of rental businesses.
With millions of rental transactions processed, we understand what it takes to keep lines moving, equipment turning, and customers happy.
What you can do
Capability · 01
Hourly, day, and week rate plans. Overtime and pro-rating rentals
Capability · 02
Equipment check-in / check-out in under 60 seconds
Capability · 03
Digital waivers signed on any device - just scan the QR
Capability · 04
Retail sales, accessories, and add-ons
Capability · 05
Easy record keeping for your fleet maintenance
Capability · 06
Delivery, pickup, and self-serve options
Built into the platform
built for bike rental shops.
Start new rental tickets, track active ones, and close out returns, all in one place.
Take reservations 24/7 from your website.
Fast-lane screens keep walk-up lines moving at peak hours.
Guests scan and sign on their own phone before they arrive.
Pre-authorize cards and release deposits automatically.
Hourly, daily, weekly, and seasonal pricing with add-ons.
Track every bike by serial, size, and location in real time.
Schedule drop-offs, hotel deliveries, and self-serve pickups.
Sell guided rides and timed tickets from the same register.
Know utilization, revenue, and top performers by day.
"Ribbe is an essential part of our rental operation."
"As a rental-first POS system, it makes it easy to book, process, and track rentals from start to finish. The system is intuitive, so seasonal staff can learn it quickly and use it correctly from day one. Ribbe also helps us maximize revenue with flexible pricing plans, add-ons, and late-return tracking, giving us more control over every rental."
OWNER · BIKE & ROLL
Bike rental software, in depth
Ribbe's first customer, back in 1998, was a bicycle rental shop in Chicago, and bike rentals are still the workflow the platform knows best. A summer Saturday means a line of families at the counter, a guided ride leaving at ten, a hotel calling for three bikes delivered by noon, and a repair stand full of customer bikes. Ribbe is bike rental software for bike rental and tour operators, and for retail-first bike shops that rent on the side, with rentals, tours, retail, and repairs in one system.
Customers reserve bikes online 24/7 through the Ribbe booking widget or a branded booking site. Availability is live across online, walk-up, and partner bookings, so the cruisers you sold at the counter come off the website right away.
Flexible rate plans. Hourly, daily, weekly, and seasonal pricing, with overtime and pro-rating built in.
Group and family bookings. Several riders, sizes, and add-ons such as helmets, locks, child seats, and trailers in one reservation.
Partner bookings. Reservations from hotels, concierges, and tour marketplaces can be imported into the same calendar.
Waivers with the confirmation. QR digital waivers are sent with the booking, so riders sign on their phone before they arrive.
Promo codes, seasonal pricing, and gift cards work on the booking page too, and automatic email and SMS confirmations, reminders, and follow-ups mean fewer phone calls asking what time the shop opens.
Bike rental counters are judged by the length of the line. Ribbe's express rental screens are built for peak hours, and equipment check-out and check-in take under 60 seconds per rental. Scan the bike, confirm the waiver, take the deposit, and the rider is on the path. The rental book keeps new tickets, active rentals, and returns in one place, with open rental views, expected return tracking, and late return notifications.
Ribbe pre-authorizes cards and releases deposits automatically when the bike comes back. Late and overtime fees are applied at check-in according to your rate plan, so staff are not doing math at the counter or negotiating with a rider who came back an hour late. A driver's license scan fills in customer details and attaches a photo to the rental, which helps when a bike does not come back at all.
Ribbe tracks every bike by serial number, size, and location in real time, whether that is a road bike, a cruiser, a kids' bike, or an e-bike. If you run several locations, multi-location inventory lets you transfer bikes between shops and report across all of them. Maintenance records stay with each bike, so a bike with a worn chain or a soft brake is recorded in its history instead of on a sticky note, and reporting shows utilization, revenue, and top performers by day, so you know which models to buy more of next season.
Many bike shops earn as much from tours as from rentals. Ribbe sells guided rides and timed tickets from the same register through its tours and tickets tools, with capacity, guide assignment, and manifests. Delivery and pickup scheduling covers hotel drop-offs, and self-serve pickups and equipment dispensing kiosks let riders collect bikes without waiting in line. For operators running self-service fleets, Ribbe also offers a bike and scooter sharing app.
Retail-first bike shops need more than a rental calendar. Ribbe's point of sale sells accessories, parts, and add-ons alongside rentals, and the repair shop handles work orders, parts, labor, service history, and ready-for-pickup alerts for customer bikes. A generic booking plugin can reserve a bike, but it will not run the repair stand, the retail counter, and the fleet. Bike rental software that does all of that keeps one customer record and one set of reports. See plans and pricing to compare.
Bike rental software FAQ
The best bike rental software is fast at the counter and accurate online. Look for live online booking, express check-out for walk-ups, QR waivers, deposits on card, flexible hourly to seasonal rates with overtime, fleet tracking by serial and size, and tours and retail on the same register. Ribbe includes all of these, and its first customer, in 1998, was a bicycle rental shop.
Yes. Customers reserve bikes 24/7 through a Ribbe booking widget on your website or a branded booking site, with live availability shared with the counter and partner bookings. Group and family bookings handle several riders and sizes in one reservation, and the QR waiver is sent with the confirmation so riders sign before arriving.
Equipment check-out and check-in take under 60 seconds per rental. Express rental screens are designed for walk-up lines at peak hours, and riders who booked online have usually signed their waiver already. Staff scan the bike, take the deposit, and send the rider off, while the rental book tracks every active rental and expected return.
Yes. Ribbe tracks every bike by serial number, size, and location in real time, including e-bikes, road bikes, cruisers, and kids' bikes. Maintenance records stay with each bike, multi-location inventory supports transfers between shops, and reports show utilization, revenue, and top performers by day.
Yes. Ribbe sells guided rides and timed tickets from the same register as rentals, with capacity, guide assignment, and manifests. The repair shop handles work orders, parts, labor, and service history, and notifies customers automatically when their bike is ready. Retail sales of accessories and parts run through the same point of sale.
Ribbe offers Starter, Pro, and Multi-Location plans, and the main difference is the number of locations, terminals, kiosks, and waivers you need. There are no required upfront software costs, and pricing is transaction-based with a monthly minimum that keeps seasonal shops' accounts active in winter. See the pricing page for details.
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