KAYAK & SUP RENTALS
Ribbe is kayak and SUP rental software that runs your entire paddle sports operation from one connected platform. Ribbe combines online reservations, rental point-of-sale, guided tours, lessons, digital waivers, payments, and fleet management into a system designed specifically for kayak, canoe, and stand-up paddleboard outfitters.
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Built from real rental experience. Proven through millions of transactions.
Designed to help your business run better.
Ribbe was built for rental and tour operators who need more than a basic point-of-sale system.
From busy walk-up counters to online reservations, waivers, equipment assignments, payments, returns, and reporting, Ribbe is designed around the real workflow of rental businesses.
With millions of rental transactions processed, we understand what it takes to keep lines moving, equipment turning, and customers happy.
What you can do
Capability · 01
Hourly and half-day paddle rentals
Capability · 02
Guided tour and lesson scheduling
Capability · 03
Group booking with per-person waivers
Capability · 04
Launch site selection and shuttle add-ons
Capability · 05
Weather cancellations & rescheduling
Capability · 06
PFD, paddle, and gear tracking
Built into the platform
kayak & sup outfitters.
Online reservations with live availability.
Fast rental check-out and check-in.
Complete ticketing system by time-type-capacity.
Sales, memberships, and gift cards.
Digital waivers and participant management.
Classes and guided tour scheduling.
Equipment assignment, tracking, maintenance.
Real-time reporting and business insights.
"Ribbe is an essential part of our rental operation."
"As a rental-first POS system, it makes it easy to book, process, and track rentals from start to finish. The system is intuitive, so seasonal staff can learn it quickly and use it correctly from day one. Ribbe also helps us maximize revenue with flexible pricing plans, add-ons, and late-return tracking, giving us more control over every rental."
OWNER · BIKE & ROLL
Kayak & SUP rental software, in depth
A paddle shop has a different rhythm from most rental businesses. A family of five wants two tandem kayaks and a paddleboard for two hours, a guided sunset tour is half full, a beginner SUP lesson starts at nine, and a thunderstorm at three means rebooking everyone on the afternoon schedule. Ribbe is kayak rental software for kayak, canoe, and stand-up paddleboard outfitters that handles rentals, tours, lessons, and waivers in one place, so the launch, the counter, and the office all see the same schedule.
Customers book online through the Ribbe booking widget or a branded booking site, picking boats and boards from live availability. The same availability is used at the counter and for partner bookings, so a tandem kayak sold to a walk-up is gone from the website right away.
Hourly and half-day paddle rentals. Plus full-day and multi-day rentals, seasonal pricing, and promo codes.
Launch site selection and shuttle add-ons. Let customers choose where they put in and add a shuttle at checkout.
Gear add-ons. Dry bags, coolers, and other extras sold with the booking.
Automatic confirmations. Email and SMS confirmations and reminders go out without anyone at the desk sending them.
If you also sell through hotels, concierges, or tour marketplaces, those reservations can be imported into the same calendar, so partner bookings and direct bookings draw from the same boats and boards instead of a second spreadsheet.
Tours and lessons are often where a paddle shop makes its best margin. Ribbe sells tours and tickets by time, type, and capacity, with recurring schedules for weekly and seasonal departures. Assign guides and equipment to each departure, see guest counts, and view or print a manifest before the group goes out. Lessons and classes run on the same calendar as tours and rentals, so the whole day is visible on one screen.
Groups are common in paddle sports, and so are missing waivers. Ribbe sends a digital waiver with the booking confirmation, and each paddler signs on their own phone. Group waivers cover a whole family or party in one flow, guardian consent covers minors, and each signed waiver is attached to the customer and the booking. At the launch, staff can look up who has signed instead of sorting through a stack of paper.
Every outfitter knows the feeling of watching the radar at noon. When wind or lightning shuts down the water, Ribbe lets you handle weather cancellations and rescheduling from the same system that took the booking. Because customer contact details are on every reservation, you can reach the affected groups quickly by email or SMS rather than calling down a list.
A kayak without a paddle or a PFD is not rentable. Ribbe handles equipment assignment and tracking, so boats, boards, paddles, and life jackets are accounted for at check-out and check-in. Maintenance records keep track of what needs repair, and late returns pick up overtime fees automatically. Fast check-out and check-in at the counter keep the line moving on a busy Saturday morning.
If your launch is away from the shop, a tablet in waiver kiosk mode lets walk-up paddlers sign on-site, and a self-serve kiosk lets them book and pay without waiting for staff. That is the kind of detail that separates kayak rental software from a general booking calendar: it works where the boats actually are.
Retail sales, memberships, and gift cards run through the same rental point of sale as rentals and tours. Sell season passes or multi-visit packages to regular paddlers, offer member-only pricing, and sell gift cards online or at the counter. Compared with running a separate booking app, a tour tool, and a retail register, kayak rental software that covers all three keeps one customer record and one set of reports. Check plans and pricing when you are ready to compare.
Kayak & SUP rental software FAQ
The best kayak rental software handles rentals, guided tours, lessons, and waivers together, because most paddle shops sell all four. Look for live online availability, group bookings with per-person waivers, launch site and shuttle options, weather rescheduling, and gear tracking. Ribbe includes these with a rental point of sale, memberships, and gift cards in one system built for paddle sports outfitters.
Yes. Customers book kayaks, canoes, and stand-up paddleboards online through a Ribbe booking widget on your website or a branded booking site. They choose from live availability, add extras such as a shuttle, and pay at checkout. Email and SMS confirmations go out automatically, along with the waiver to sign before they arrive.
That is your call, and Ribbe makes per-person waivers practical. The waiver is sent with the booking confirmation so each paddler signs on their own phone, group waivers handle families in one flow, and guardian consent covers minors. Every signature is stored with the customer and booking, with an IP address, timestamp, and version.
Yes. Ribbe sells tours and lessons by time, type, and capacity, with recurring weekly or seasonal departures. You assign guides and gear to each departure, track guest counts, and view or print a manifest. Tours, lessons, and rentals share one calendar and one point of sale, so guests can book a tour and a rental together.
Ribbe supports weather cancellations and rescheduling from the same system that took the booking. Since every reservation carries the customer's contact details, you can notify affected groups by email or SMS and move them to another time slot, instead of calling through a paper list while the next group is waiting at the launch.
Ribbe offers Starter, Pro, and Multi-Location plans, and the main difference is the number of locations, terminals, kiosks, and waivers you need. There are no required upfront software costs, and pricing is transaction-based with a monthly minimum that keeps the account active over the off-season. See the pricing page for current plans.
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